Print View

VirtualCenter install fails with "Error 25085. Setup failed to register VMware Update Manager extension to VMware VirtualCenter Server"

Issue

This error can occur on either of the VMware Update Manager plugin or the VMware Converter Enterprise plugin for VirtualCenter, when installed manually or as part of a complete install.

This also happens with VMware vCenter Converter:

Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 10005
Description:
Product: VMware vCenter Converter -- Error 25089.Installer failed to register vCenter Converter with vCenter server.
Data:
0000: 7b 36 45 36 33 45 36 32 {6E63E62
0008: 31 2d 43 45 38 36 2d 34 1-CE86-4
0010: 46 31 42 2d 38 32 36 38 F1B-8268
0018: 2d 43 31 36 31 42 31 45 -C161B1E
0020: 32 35 45 34 31 7d 25E41}

Resolution

The Administrator password used in the install contains non-alphanumeric characters such as space, dash or exclamation.

Change the Password to be all alphanumeric for the duration of the install. e.g.

Password1

References

http://communities.vmware.com/thread/117388

VirtualCenter Consolidation Service Usernames and Passwords Must Use Only ASCII Characters
http://kb.vmware.com/kb/1003096

VirtualCenter Database Upgrade Fails with an Exception When a Password that Contains Apostrophes or Double Quotes Is Used
http://kb.vmware.com/kb/1003049

Products

VMware VirtualCenter 2.5
VMware vCenter Converter 4.1.1
VMware vCenter Converter 4.1.0

Created: 24th December 2007
Updated: 21st December 2009

Print View

© 2005-2024 Jamie Morrison