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PowerConvert fails to deploy a flexible image to a server configured for Boot from SAN

Issue

When deploying a PowerConvert Flexible Image to a physical server configured to Boot from SAN (I2P) the job fails on the following task:

6.3 Scheduling Target Machine for Partition (failed)
6.3.1 Creating and Partitioning Volumes (failed)

Diagnostics reveal the detailed error:

Scheduling Target Machine for Partition (top)
Error Code
Type System.Exception
Message Failed to control the device.
Source PlateSpin.Utility
Source Method PlateSpin.Storage.DiskManagement.Device.Control
Source Method Signature Int32 Control(UInt32, IntPtr, Int32, IntPtr, Int32, Int32 ByRef)
Source Module z:\Controller\PlateSpin.Utility.dll
Stack Trace at PlateSpin.Storage.DiskManagement.Device.Control(UInt32 controlCode, IntPtr outBuffer, Int32 outLength, IntPtr inBuffer, Int32 inLength, Int32& errorCode) at PlateSpin.Storage.DiskManagement.Device.Control(UInt32 controlCode, IntPtr outBuffer, Int32 outLength, IntPtr inBuffer, Int32 inLength) at PlateSpin.Storage.DiskManagement.Device.Control(UInt32 controlCode, Byte[] outBuffer) at PlateSpin.Storage.DiskManagement.Disk.GetDisk(Int32 diskNumber, Boolean waitForRefresh) at PlateSpin.Athens.Operations.Machine.Copy.Destination.Partition.CleanDisks(Int32 numTargetDisks, CopyVolumesInfo copyVolumesInfo) at PlateSpin.Athens.Operations.Machine.Copy.Destination.Partition.Execute(IActionContext actionContext) at PlateSpin.OperationsFramework.Controller.Execution.Action.run(Boolean rollback)

Resolution

PlateSpin PowerConvert does not currently support multiple paths. Ensure there is only a single path zoned from a single HBA to a single Storage Processor.

Products

PlateSpin PowerConvert 6.8.2

Created: 4th July 2008
Updated: 4th July 2008

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