When connecting to a XenApp 6 server via Web Interface, the initial logon may be successful, but when trying to launch an application, it fails to launch and the following error is shown:
"An error occurred while making the requested connection."
This is due to the TermService faulting.
Log Name: Application
Source: Application Error
Event ID: 1000
Task Category: (100)
Level: Error
Description:
Faulting application name: svchost.exe_TermService, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000000b11c0
Faulting process id: 0xfac
Faulting application start time: 0x01cc57cc20fd9e7e
Faulting application path: C:\Windows\System32\svchost.exe
Faulting module path: unknown
After this error, the following logs may also be seen:
Log Name: Application
Source: Citrix Web Interface
Event ID: 30102
Task Category: None
Level: Error
Description:
Site path: C:\inetpub\wwwroot\Citrix\XenApp.
The Citrix servers reported an unspecified error from the XML Service at address http://wi/scripts/wpnbr.dll [com.citrix.xml.NFuseProtocol.RequestLaunchRef].
Log Name: Application
Source: Citrix Web Interface
Event ID: 30001
Task Category: None
Level: Error
Description:
Site path: C:\inetpub\wwwroot\Citrix\XenApp.
An error occurred while attempting to read information from the Citrix servers:
A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
This message was reported from the XML Service at address http://wi/scripts/wpnbr.dll [com.citrix.xml.NFuseProtocol.RequestValidateCredentials].
The specified Citrix XML Service could not be contacted and has been temporarily removed from the list of active services.
Log Name: Application
Source: Citrix Web Interface
Event ID: 31003
Task Category: None
Level: Error
Description:
Site path: C:\inetpub\wwwroot\Citrix\XenApp.
All the Citrix XML Services configured for farm Citrix failed to respond to this XML Service transaction.
Log Name: Application
Source: Citrix Web Interface
Event ID: 30107
Task Category: None
Level: Error
Description:
Site path: C:\inetpub\wwwroot\Citrix\XenApp.
The Citrix servers reported that they are too busy to provide access to the selected resource.
This message was reported from the XML Service at address http://wi/scripts/wpnbr.dll [com.citrix.xml.NFuseProtocol.RequestAddress]