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IBM Director Agent uninstall from Add/Remove Programs hangs

Issue

When trying to uninstall the IBM Director Agent from a server (for example when it is virtualised) the uninstall from Add/Remove programs hangs and doesn't complete.

Resolution

To remove the Agent:

Uninstall the IBM Director Capacity Manager Agent from Add/Remove Programs if it is installed

Run the following command to uninstall the IBM Director Agent:

"C:\Program Files\IBM\Director\bin\dirunins.exe" agent noreboot verbose


Disable the ASF Agent service as it is not uninstalled correctly

The dirclean utility may also be helpful in uninstalling IBM Director:
IBM provides a utility to completely remove a corrupt install/uninstall of IBM Director. The utility is called DirClean.exe and is part of the IBM Director Support Tools package.

References

Products

IBM Director (any)

Created: 19th July 2007
Updated: 3rd July 2008

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