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Citrix StoreFront fails to load on Internet Explorer

Issue

When opening the StoreFront website in Internet Explorer, the page stays on the loading animation without ever asking for credentials.

Clicking on the Javascript error in the bottom left has the following message:

Message: Automation server can't create object
Line: 1
Char: 56193
Code: 0
URI: http://storefront.domain.com/Citrix/StoreWeb/scripts/Default.htm.script.min.js


The issue still occurs, even if the website is a trusted site.

Resolution

From Internet Explorer:

- Select Tools | Manage Add-ons (ALT+TA)
- Select Run without permission from the Show dropdown on the left
- Select XML DOM Document under Microsoft Corporation and click Enable
- Click Close

Products

Microsoft Internet Explorer 8
Citrix StoreFront 1.2

Created: 14th May 2013
Updated: 14th May 2013

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